Privacy Policy
We value the trust you place in ARTEVA, a brand by Studio Level 1. We are committed to protecting your privacy and holding your information to the highest standards of security. This policy explains what we collect, how we use it, and the choices you have. It may be updated from time to time without prior notice, so please review it periodically.
Information We Collect
When you create an account, place an order, or reach out to us, we collect personally identifiable information such as your name, email address, phone number, and delivery address. You can browse much of our website freely, but certain activities — like placing an order — require some of these details.
If you make a purchase, we collect information related to your order and, during payment, billing details processed securely through our trusted third-party payment gateway. We do not store your full card details on our servers. We also automatically collect limited technical data such as your IP address and browsing activity, which helps us diagnose issues, administer the site, understand how our pages are used, and improve your experience.
How We Use Your Information
We use your information to process and deliver your orders, provide customer support, resolve disputes, and keep our services safe and secure. With your consent, we may also send you offers, product news, and updates by email, SMS, or WhatsApp, based on your interests and past orders. You can opt out of these promotional messages at any time.
Cookies
A cookie is a small piece of information stored by your browser that helps a website remember details about your visit. We use cookies to analyse how our site is used, measure the effectiveness of our promotions, keep your session secure, and tailor content to your interests. Most are session cookies and are removed automatically when you close your browser. You may decline cookies through your browser settings, though some features of the site may not function properly as a result.
Sharing of Information
We do not sell your personal information. We may share it only with trusted service providers who help us operate our business — such as payment processors, logistics and delivery partners, and technology providers — strictly to fulfil your order and run our services. We may also disclose information where required by law, court order, or legal process, or where we believe in good faith that disclosure is necessary to protect our rights, our customers, or the public, or to prevent fraud or illegal activity. If ARTEVA or Studio Level 1 is involved in a merger, acquisition, or transfer of assets, your information may pass to the successor entity, which will remain bound by this policy.
Links to Other Sites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their policies before sharing any information.
Security
We maintain physical, electronic, and managerial safeguards to protect your information against loss, misuse, or unauthorised access. Transactions and account access are handled over secure connections. While we take every reasonable measure to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may review or update your account information at any time by logging into your account, or by contacting us. To stop receiving promotional communications, use the unsubscribe option in our messages or write to us directly, and we will remove you from our marketing lists.
Contact Us
For any questions about this Privacy Policy or how your information is handled, reach us at:
Email: info@artevahome.in WhatsApp / Phone: +91 98311 24941
ARTEVA — a brand by Studio Level 1